3/13/2023 0 Comments Aircall app![]() ![]() Is your team always on the go? With Aircall you can make and receive calls via our mobile app and have every interaction logged in Freshdesk. View ActiveCampaign contact details whenever the Aircall phone rings, and access the contact record in one click. Create new ActiveCampaign contacts automatically from inbound calls by unknown contacts. inbound answered, missed call, voicemail, etc.), admins can select the status of the ticket created in Freshdesk: open, pending, resolved, or closed. Automatically log calls and voicemails to Front to monitor Aircall activity, right from your inbox. Log calls on contact records in a dedicated custom object, with details such as call date, direction, tags, and notes. eDesks Aircall app allows you to consolidate your caller information in your eDesk mailbox, so you can keep a consistent thread of all your customer. All call comments captured in Aircall are also logged, along with a link to the call recording.įor each call outcome (e.g. ![]() Calls are automatically logged as a Call Ticket in Freshdesk along with key details about the call, including whether it was inbound or outbound, answered or missed, and the name of the Aircall line that was used. Reps save time on every call by getting rid of manual data entry. There's no need to spend time searching for the right record. Aircall is a cloud based phone system and call center software that integrates with. Link directly to the caller’s Contact page. At a glance, you’ll see the caller’s name and customer status. With Aircall’s Insight Cards, caller details appear on the screen as soon as the phone rings.
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